You might be aware of the claims that Gillig and SKF have made against Mohawk-branded replacement cartridges (6313239 and 82-54477-000). Mohawk takes these claims very seriously, and its legal counsel is contemplating the appropriate response to these claims.
We have investigated the claims put forward in the service bulletin and find them specious, at best. In fact, the report we have seen admits that further testing is needed before they have support for the claims made by Gillig and SKF.
Mohawk stands behind the performance of its products 100%. We have offered this product for nearly two years, have testing data on it, and have had no performance-based or safety complaints with this product. We are confident in this product’s ability to meet industry standards and will continue selling it.
For 58 years, Mohawk has delivered value and quality to its customers while focusing on the performance of its products. Our customers routinely ask us to improve upon competitors’ products, which we do in a professional manner. We know the competitive nature of our industry, but find baseless fear-mongering counterproductive.
We will offer a more detailed response in the near future. Thanks for your continued support.